Product Production & Shipping

Production Time

Please take note: Please allow an extra 5 to 10 business days for production once your order has been receive as some inventory may be in low stock.

Delivery Time

Delivery Time is dependent on 2 factors: 

  1. "Availability". Every product detail's page will show a value similar to "Usually Ships in 7-14 days". It is also noted in the Shopping Cart, and informs you of how quickly an item will be ready to ship out. For example, some items will ship within 24 hours, others in a couple days, while some may take as many as several weeks (especially custom products). The "Availability" value is an estimate. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the "Availability" time-frame, but please do not count on that.
  2. The method of delivery - our shipping method is USPS(commercial addresses) or USPS (residential addresses).  

    Additionally, please note that delivery time is also based on "business" days. For example, if you place an order on Sunday, it's impossible for us to ship an item the same day as all the shippers are closed.

Calculating Cost

We do not profit from shipping. Should you request and be charged for Rush shipping, or if we're shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.

Customized Orders

Please note: that if you have an order that is a "special request"(outside of our normal offered products) there will be a delay that can double the production and shipping times, i.e. from 5 to 10 business days would change to 10 to 20 business days, and shipping would change to 14 to 28 days. Again, this would depend on the modification and the availability of the item request as well as the extent of production which would also change the set pricing and additional cost will apply.

International Shipping

If you'd like to make a purchase and have it shipped internationally, please send us an email at service [at ] altruisticinstinct@gmail.com. Be sure to include a list of the products you'd like to purchase, your shipping address, phone number, and the email address to which we should send a PayPal invoice (we currently only accept PayPal payments for orders shipped abroad). A member of our Customer Service team will contact you to make all the arrangements.